Shipping policy

All orders are processed within 1–3 business days after payment is confirmed.
Processing time includes order verification, quality checks, and packaging.

Orders are not processed or shipped on weekends or public holidays.

Shipping Time

Shipping times depend on the customer’s location and the shipping method selected at checkout.

Estimated delivery times:

  • United States: 7–15 business days

  • Canada, Europe, Australia: 10–20 business days

  • Rest of the World: 12–25 business days

These delivery times are estimates only and may vary due to external factors.

Shipping Costs

Shipping fees are calculated at checkout based on the order details and delivery location.
Free shipping may be offered on selected products or promotional orders.

Tracking Information

Once your order has been shipped, you will receive a confirmation email with tracking details.
Tracking information may take 3–5 business days to update after shipment.

In some cases, orders may be shipped in multiple packages.

Customs & Import Taxes

International orders may be subject to customs duties, taxes, or import fees.
These charges are the responsibility of the customer and are not included in the product or shipping price.

Customs delays are beyond our control.

Shipping Delays

Delays may occur due to:

  • Customs processing

  • Weather conditions

  • Carrier or logistics issues

We appreciate your patience and will assist with tracking whenever possible.

Incorrect Address

Please ensure your shipping address is complete and accurate at checkout.
We are not responsible for delays, losses, or returns caused by incorrect or incomplete address details.

Lost or Missing Orders

If your order appears delivered but has not been received, please contact us within 7 days at:
📧 kafessentials@gmail.com

We will review the case and assist accordingly.